FAQ

Ticketing:

  1. What are your hours?
  2. How do I buy tickets?
  3. Can I get a discount on tickets?
  4. Are there any additional fees/charges when purchasing tickets?
  5. Can I replace lost or stolen tickets?
  6. Where and when can I pick up my tickets?
  7. What is the policy on exchanging tickets?
  8. Does The Laguna Playhouse offer group rates?
  9. Can you hold tickets for me until I can come down and pay for them?
  10. Is The Laguna Playhouse wheel chair-accessible?
  11. Why, after I’d asked for the best available seats, do I sometimes see empty seats in front of me?

Transportation:

  1. What are the parking options?
  2. How early can I park in the theatre lot if I want to spend time strolling downtown before the show?
  3. Is there any temporary parking?
  4. How can I check local driving conditions?
  5. How can I get a taxi after the show?

Youth Theatre and Education:

  1. What educational programs are offered?
  2. How many students do you take in each class?
  3. How do I get into the Youth Conservatory program?
  4. Is there a performance at the end of the class session?
  5. My child already has experience or training but does not meet the age requirement for the class I want to enroll him/her in. Can he/she enroll in that class for older children anyway?
  6. How old do you have to be to be in a play?
  7. Does The Laguna Playhouse tour to schools?

Miscellaneous:

  1. How long are most performances?
  2. Are program books available?
  3. When do the doors open prior to each performance?
  4. Are children allowed to attend the shows?
  5. Are there special services for the hearing impaired?
  6. Can I bring food into the theatre?
  7. Are cameras or recording devices allowed?
  8. How many seats are there in your theatre?
  9. Do you have a gift shop?
  10. How do I notify you if my address has changed?
  11. How do I get on your mailing list?
  12. Can I purchase a gift certificate?
  13. Does The Laguna Playhouse rent out costumes?
  14. I’m having trouble using your website. What should I do?
  15. How can I get to visit backstage?
  16. What are “preview” performances?
  17. How many shows do you perform each season?
  18. Can I send you a FAX?
  19. Are restaurants/hotel accommodations within walking distance?
  20. If I have a suggestion or complaint to whom do I speak?
  21. How do I place an advertisement in one of your publications?
  22. Do your shows start on time?
  23. Who builds your sets?
  24. How do I contact you?
  25. Is the theatre available for rental?