The following employment opportunities at The Laguna Playhouse are currently available. The Laguna Playhouse is an equal opportunity employer
- Chief Financial Officer
- Director of Marketing
- Customer Service Representatives
- Technical Overhires
- Carpenters
- Subscription Sales Representatives
Position: CHIEF FINANCIAL OFFICER
The Laguna Playhouse is a nonprofit professional resident theatre located in Laguna Beach, California. Its mission is “Enriching Lives Through Theatre.” This position reports to the Managing Director, works closely with department heads and appropriate Board Committees and will be instrumental in helping the organization continue its sustainability, growth and success.
Essential Duties
- Establishes and implements financial controls and procedures to ensure fiscal integrity of the organization.
- Manages all aspects of accounting, financial reporting and control systems
- Contributes business strategy to Executive Director and Audit & Finance Committee.
- Monitors and manages revenue and collections procedures.
- Reviews all payments prior to submission for signature and approves the payment and accounting coding of all items.
- Produces and analyzes financial reports.
- Prepares annual operating budget with Managing Director for review and adoption by the Board of Trustees .Coordinates with and prepares all necessary documentation for independent auditor’s annual audit process and report.
- Provides quarterly budget updates for all departments, and reviews with department heads and management.
- Coordinates with and prepares all necessary documentation for independent auditor’s annual tax filing and quarterly tax payments.
- Prepares program budgets, contract documents, expenditure reports, and budget modifications as required by the organization's contributors.
- Prepares financial information for grant applications and reports as needed.
- Monitors compliance with federal, state, local and private funding sources.
- Creates and maintains a weekly cash flow projection, or as necessary.
- Prepares monthly reports comparing actual income and expenses to budgeted amounts.
- Ensures banking services are provided at competitive costs.
- Ensures that funds are appropriately invested to meet short term and investment needs
- Assist in developing lender packages and provide all financial information that is requested or required by the lender.
Job Requirements
- Bachelor's degree in Accounting with at least 5 years of progressively responsible and supervisory financial and accounting experience; CPA required; knowledge of and experience in nonprofit organization financial management desirable, but not necessary.
- Broad knowledge of business and accounting practices and technology used to improve financial operations as well as extensive knowledge of Generally Accepted Accounting Principles (GAAP).
- Strong background in financial planning, fiscal operations and internal controls.
- Ability to analyze complex organizations and systems and implement change.
- Computer literacy with proficiency in MS Office products (Word, Excel, PowerPoint) and financial accounting software (MAS90).
- Excellent organizational skills. Self-starter. Ability to work independently.
The Opportunity
The Laguna Playhouse will offer the new Marketing Director a compelling opportunity to join one of the most artistically vibrant theatres in the nation. Its next Marketing Director will find in the leadership team of Karen Wood and Andrew Barnicle a pair of collaborators who value the role and responsibilities of marketing in the dynamic nonprofit marketplace. Together they will forge a strong partnership with this senior manager to continue a trajectory of growth in the Playhouse’s audience development programs.
The successful candidate will be positioned for significant success and ongoing professional growth. As a leading cultural organization in its region, the Playhouse provides a high profile venue for creating top quality work and strong, ongoing relationships with its community. An experienced, successful and committed staff and a 14-member Board of Trustees are prepared to welcome and support the work of a new Marketing Director as an active and vital part of the company’s leadership team.
The Marketing Director is responsible for planning, directing and managing all aspects of the Playhouse’s marketing and audience development efforts including, but not limited to, achieving and exceeding annual ticket revenue goals, subscriber recruitment and retention, patron services, direct marketing and branding activities. The Marketing Director will develop, proactively manage and asses all strategic campaigns designed to maintain and increase the audience patron base and branding of the Laguna Playhouse.
Responsibilities
General Responsibilities:
- Develops, initiates, and proactively manages all strategic planning and implementation of marketing campaigns, sales, branding, customer service and public relations.
- Develops and supervises a team of professional staff currently including: Director of Communications, Associate Director of Marketing, Group Sales Manager, Patron Services, Telemarketing team, and various free lance designers, photographers, etc.
- Retains and increases its strong customer base, attracts new and diverse audiences, expands community awareness of all its programs and strengthens The Laguna Playhouse brand
Primary Responsibilities
- Create long term, annual and production campaign strategies and materials including advertising and public relations: implement, manage, benchmark and assess on regular basis.
- Collaborate with Managing Director, Artistic Director and Business Manager in setting income and expense goals and budgets, and responsible for meeting or exceeding all revenue goals within approved expenditure guidelines and procedures.
- Develops and maintains, with the cooperation of the Business Manager, the marketing budget, including the preparation of detailed income and expense projections, with supporting materials that is reported to the Executive Director.
- Plan and implement audience retainers and development strategies.
- Lead branding efforts and serve as liaison with community for the theatre as appropriate.
- Lead, train and supervise individually and collectively: Director of Communications , Associate Director of Marketing, Telemarketing Manager, Patron Services, Group Sales Manager, and all audience development related free-lance employees to achieve stated goals, enhance creativity and promote teamwork.
- Create and supervise all subscription development initiatives with input from Managing and Artistic Director for the main stage and youth theatre seasons, single ticket advertising for all plays and advertising for the theatres touring and educational programs.
- Strategize, cultivate and deepen press and media relations.
- Conduct all research, surveys and strategic analysis of internal & external reports to increase the audience base, upgrade single buyers to subscribers, increase renewal rates, refine target marketing, increase group sales, and to enhance branding efforts and general communication.
- Works closely with the Director of Development on all marketing-related needs and activities utilized in the theare’s fund raising efforts.
- Insure effective data collection and report analysis via Tessitura.
- Generate sponsorship opportunities.
- Maintain marketing related budgets, appropriate reports and records.
- Reconcile & reforecast budget monthly, including subscription donations.
Secondary Responsibilities:
- Develop and implement all customer service protocol.
- Work with Telemarketing Manager to create effective strategies, offers, scripts, list management, and reporting, assessment and adjustments as needed to meet or exceed goals.
- Work with Group Sales Manager to create effective strategies, offers and reporting, assessment and adjustments as needed to meet or exceed goals.
- Coordinates schedules of all detailed mail activities of the Playhouse
- Create packaging for subscriptions, single tickets and groups with Box Office Manager, Managing and Artistic Directors.
- Approves all advertising copy and concepts, works with graphic designer to set concepts for all print ads, brochures, and other publications.
- Solicits and negotiates promotional relationships with media, retails, arts organizations, vendor, and others
- Plans, supervises, and coordinates the production, preparation, and distribution of all promotional tools, including season brochures, newsletters, e-mail blasts, print and broadcast media ads, posters/flyers, press releases, etc.
- Collaborate with Artistic Director to create all show-specific images to be used during the course of the season, and overseeing all photo and video shoots.
- Oversee the creation of all show programs.
- Create print and electronic newsletters and oversee web host.
- Provide institutional leadership as senior member of staff.
- Provides a written monthly summary report on marketing activities and sales results to the Board of Trustees, attends all Board of Trustee meetings, and delivers brief oral reports and special presentations and Board meetings.
- Attends monthly staff meetings, monthly management staff meetings, conducts regular meetings with staff marketing committee (business manager, customer service manager, subscription sales manager, system administrator)
- Maintains daily communication with the Executive Director
Qualities and Qualifications
Successful candidates will have strong experience in a senior marketing position in the performing arts. S/he will have demonstrated leadership abilities and team building skills, proven strategic planning and trend analysis skills, excellent written and oral communications skills and strong computer skills. In addition, s/he should
- Be able to communicate effectively and persuasively with a variety of constituencies in oral and written communications
- Demonstrate proficiency in fiscal management, institutional marketing, and administrative skills
- Demonstrate the ability to develop and maintain effective working relationships with staff and Laguna Playhouse’s audience base
- Have strong research skills
- Have knowledge of Windows, Microsoft Office applications, including Word, Excel, Access and Outlook and their respective features; Tessitura, (Our Marketing software ?), Internet and email
- Demonstrate skill in all areas of arts marketing including research, strategic planning, advertising, graphic design and basic accounting
- Have skill in personnel management and office management
- Have the ability to work in a close working environment that requires significant use of the phone and a personal computer
- Have ability to manage and prioritize multiple tasks to deal with ever changing priorities
- Have ability to work well under pressure, be collaborative with positive attitude and be flexible in a fast paced, time sensitive environment
- Be active, energetic, well organized and knowledgeable of theatre
The Laguna Playhouse will consider applicants with college degrees who have demonstrated success in performing arts marketing. The successful candidate must have a minimum of 7 years marketing experience with at least 3 years experience at a senior level.
Compensation
The Laguna Playhouse offers a competitive compensation package including a salary commensurate with the skills and experience that this position requires. The range of benefits includes medical and dental coverage; 401(k) pension plan; parking; paid vacation and sick leave; and nine paid holidays.
To Apply
The Laguna Playhouse welcomes qualified applications from experienced candidates; please forward letters of inquiry, resumes and three references to:
Karen Wood, Managing Director
The Laguna Playhouse
P.O. Box 1747
Laguna Beach, CA 92652
Preferred - Email: kwood@lagunaplayhouse.com
No phone calls, please
The Laguna Playhouse is an equal opportunity employer.
Part time - flexible hours, daytime/evenings/week-ends. Team player. Dependable, reliable, cheerful. Light computer skills necessary; phone & office experience helpful. Able to multi-task. Will train. Please fax resume to 949-497-6948 or email Kat Hicklin.
Positions: TECHNICAL OVERHIRES
We are developing a list of experience technicians interested in working in a “temporary overhire” situation. We are looking for folks to work load ins and strike in the areas of carpentry, electrics and sound. If you are interested in the carpentry positions email Jim Ryan and if you are interested in the electrical or sound positions email Glenn Powell. We produce 11 shows a year and the turnaround time is short and happens every four to five weeks.
Positions: CARPENTERS
For scenic load in, construction and strike. Applicants should have experience working within large crews. Must be able to read and work from technical scenic drawings. Knowledge of stage carpentry and related tools a must. Rigging and/or welding skills a plus. A great opportunity for students to learn in a professional environment and supplement their income. If interested please submit resume to Jim Ryan, Production Manager.
Positions: SUBSCRIPTION SALES REPRESENTATIVES
The Laguna Playhouse seeks talented persons who love art and want a part time job. You are great at communicating over the phone. You can really get excited about theater and have a dynamite personality. If you are a retiree or a student this is a perfect opportunity. If you have these things you can make good money in a short amount of time. Eve/weekends 5-9pm M-Sat 20hrs +/week and some mornings if you are really good with day contacts. To apply, please contact Rafael at rblickwede@sdatel.com and be sure to leave your best contact number and a reason why you are right for the job. Management Opportunities are available for those who qualify.
Positions: UNPAID INTERNSHIPS
Would you like to learn while assisting with the daily operations of an award winning, regional theatre?
Our internship opportunities may be just right for you.













